Cert IV Business Administration

BSB40515 Certificate IV in Business Administration

ATI-Mirage RTO Provider Code 1918

  
Overview

The Certificate IV in Business Administration provides an opportunity for participants to develop their administrative skills and knowledge across a variety of organisational contexts, within the public, private and community sectors.

This program is ideal for Office Administrators or Executive Assistants who to want to extend their existing administrative skills in a wide variety of work/ business contexts.

 

Course content
(10 Units: 10 Electives)

   
Group A

BSBADM405 Organise meetings         

  • Prepare meeting arrangements
  • Prepare and distribute documents for meetings
  • Record and produce minutes of meeting

  
BSBWRT401 Write complex documents

  • Plan documents
  • Draft text
  • Prepare final text
  • Produce document

  
BSBITU401 Design and develop complex text documents

  • Prepare to produce word processed documents
  • Design complex documents
  • Add complex tables and other data
  • Produce documents
       

BSBITU402 Develop and use complex spreadsheets

  • Prepare to develop spreadsheets
  • Develop a linked spreadsheet solution
  • Automate and standardise spreadsheet operation
  • Use spreadsheets
  • Represent numerical data in graphic form
      

BSBINM401 Implement workplace information system

  • Identify and source information needs
  • Collect, analyse and report information
  • Implement information systems
  • Prepare for information system changes

   

Group B

BSBADM409 Coordinate business resources

  • Determine resource requirements
  • Acquire and allocate resources
  • Monitor and report on resource allocation and usage

BSBCUS402 Address customer needs

  • Assist customers to articulate their needs
  • Satisfy complex customer needs
  • Manage networks to ensure customer needs are addressed
      

BSBREL401 Establish networks

  • Develop and maintain business networks
  • Establish and maintain business relationships
  • Promote the relationship

   
BSBCMM401 Make a presentation

  • Prepare a presentation
  • Deliver a presentation
  • Review the presentation
     

Import

BSBWOR404 Develop work priorities

  • Plan and complete own work schedule
  • Monitor own work performance
  • Coordinate professional development

Learning outcomes

 

By the end of this course participants should be able to:

  • Organise and manage their work priorities and schedule
  • Organise meetings including making arrangements, liaising with participants, and developing and distributing meeting documentation
  • Deliver exemplary customer service
  • Develop and maintain a network of constructive workplace relationships
  • Plan and coordinate promotional activities for products or services within the scope of their role/business
  • Coordinate and monitor the use and allocation of business resources
  • Make presentations for a range of purposes, presenting a range of concepts and ideas
  • Design and develop business documents using complex technical features of word processing software
  • Use spreadsheet software to complete business tasks and produce complex documents.

  

Investment

$3400 GST free per person
($1500 Deposit and balance on commencement)

Learning and assessment will include

8 days face-to-face delivery session covered in 4 modules

Includes:

  • Experienced facilitator
  • Highly interactive and practical modular training program
  • Comprehensive course materials
  • Assessment
  • Certificate on successful completion
  • Morning & afternoon refreshments
  • Post program follow up

Plus:

  • Individual research and study
  • Workplace learning
  • Workshop activities
  • Project assignments
  • Individual assessment activities 

After your face to face workshops you will then be enrolled in a Learning Management System (LMS) to upload and complete your assessments.

 

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Further development

Certificate IV in Leadership and Management

Diploma in Leadership and Management     
     

 

   

  

    

When

18 February 2019 (2.0 Days)
4 April 2019 (2.0 Days)
1 July 2019 (2.0 Days)
12 September 2019 (2.0 Days)