AI: Benefits, Risks & Ethics – Virtual Class

AI: Benefits, Risks & Ethics Online Workshop Content

This live, facilitator-led Supervisor Toolkit training course is delivered to you online at your computer. You still have all the benefits of interacting with our facilitators in real-time, just at your office or home desk. You can ask questions both during the training and afterwards with our free post-course help desk.

Course Times

• 8:30am to 11:30am AWST

Introduction

• Setting the scene
• Learning outcomes

Layers of AI & their Benefits

• Faster search with Answer Engines
• Embedded in Office applications such as Excel, Outlook, Word
• AI agents: user-created digital experts working with you and for you
• Efficiency with automated processes
• Personalised Customer Experiences
• The Digital Workforce

Risks with AI use

• Hallucinations & Algorithm bias
• Data Spill
• Black box: Lack of transparency of source & process
• Impact on human cognitive abilities

Ethical Considerations

• Accountability: who is accountable for outcomes?
• Source of the data being used?
• Impact on employees
• Environmental impact

Putting it into practice

• Action planning

• Understand the current state of play of AI
• An insight into the different layers of AI
• Recognise the different risks inherent in the use of AI
• Understand the ethical considerations for AI adoption

This course is best for anyone exploring the use of AI in their workplace, especially for managers who are involved in decision-making and in developing governance and policies for its use.