Our People

ATI-Mirage staff, John.

John London ​

Managing Director
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ATI-Mirage staff, John.

John London ​

Managing Director

John’s passion is creating a great client experience with a quality product. John initiates the forward strategy and planning of the business while providing overview and support for Client Solutions and Client Services. John has been a successful business owner for over 30 years in the IT and training and development industries. John enjoys meeting and interacting with clients and guests every day. “I like everyone to leave better for the ATIM experience than when they first arrived.”

Dr Rambo Ramdianee

Chief Operating Officer
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Dr Rambo Ramdianee

Chief Operating Officer

BSc (hons) Computer Science, MBA, PhD, Green Belt in Lean Six-Sigma, ITIL Foundation

Rambo is a highly experienced senior executive, with 20+ years’ experience in management roles in the following areas: customer & shareholder communications, adult education, corporate training, IT Management (incl security, customer experience & leveraging technology), software consultancy & development, online retailing, self-service terminals, travel & tourism. He has management experience on 4 continents: Asia, Africa, Australia & Europe. Rambo is passionate about helping people grow, thereby helping organisations achieve their potential. “I believe three things about Learning – it is a lifelong activity, we learn better when we are enjoying it, and it increases our positive impact for ourselves and the people around us.”
ATI-Mirage staff, Stephanie.

Stephanie London

Client Services and Financial Manager
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ATI-Mirage staff, Stephanie.

Stephanie London

Client Services and Financial Manager

Stephanie is passionate about people making a meaningful difference to their lives and their work. With a focus on client engagement, services and business projects, Stephanie’s strong organisational skills and passion for community spirit brings the heart of the ATI-Mirage team together. Stephanie has been a customer centred business owner for over 30 years (Wellness industry and then Business & Training Solutions) and manages the Client Services team. Altogether the team make great things happen for clients and guests. “Alignment of people and processes is the heart of what we do to serve our clients and grow.”
ATI-Mirage staff, Billy.

Billy Howarth

Client Solutions | Manager IT Training & Solutions
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ATI-Mirage staff, Billy.

Billy Howarth

Client Solutions | Manager IT Training & Solutions

Cert. IV in TAE, Grad. Dip. Ed. Higher National Diploma (HND) in computers, and a Professional Certificate in Management Studies

Cert. IV in TAE, Grad. Dip. Ed. Higher National Diploma (HND) in computers, and a Professional Certificate in Management Studies Billy oversees our IT strategy and solutions, including coordinating the best Associate Consultants to fit your needs. Billy understands the rapid pace of the evolution in IT and importance of keeping organisations, teams and staff, knowledgeable and skilled. As a highly experienced IT trainer and consultant, Billy creates and delivers a wide range of IT courses in a practical and engaging manner, as well as overseeing the IT contractors, and IT business strategy. Billy is passionate about building confidence through IT competence. “Every day is an opportunity to learn something new, we never stop learning and growing.”

Linda Holmes

Client Solutions | Manager Professional Development & RTO Training & Solutions
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Linda Holmes

Client Solutions | Manager Professional Development & RTO Training & Solutions

Assoc Degree in Adult Vocational Education and Training, Diplomas in Vocational Education and Training, Quality Auditing, Training and Development, Certificate IV in Training and Assessment

Linda oversees our professional development training including our RTO. With over 20+ years of experience working with private and public training organisations, Linda remains passionate about the delivery of practical, industry-relevant education. Over the last 6 years of her career, she had the opportunity to work with several leading mining and construction companies, ensuring that training not only aligns with real-world needs but also prepares learners for meaningful careers. Linda’s focus is on the ability to create flexible learning pathways that empower individuals to succeed, whether it’s through innovative online systems or hands-on, industry-specific training programs. She has a dedication to helping learners thrive and industries grow through high-quality, accessible education. “I am a driver of bridging education and industry; I believe in empowering learners today with real-world skills for success in tomorrow’s workforce.”
ATI-Mirage staff, Marc.

Marc Sergeant

Client Solutions | Relationship Manager
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ATI-Mirage staff, Marc.

Marc Sergeant

Client Solutions | Relationship Manager

Marc has a wealth of experience working with people in both business and the justice system, guiding them to improve their circumstances. He has mentored and inspired people from diverse backgrounds, firmly believing that personal and professional development is a powerful tool everyone can benefit from. “It has helped me, and I believe it will help you also”. Marc’s genuine passion for helping others grow makes him an ideal partner for engaging with our clients, discussing their objectives and training needs, and collaboratively designing effective solutions. “Upgrading your skills today will benefit you tomorrow…….Or the next day!”
ATI-Mirage staff, Maxwell.

Max Snelson

Client Solutions | Relationship Manager
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ATI-Mirage staff, Maxwell.

Max Snelson

Client Solutions | Relationship Manager

Max is an experienced account manager with a proven track record in the Australian Mining and Renewable Industries. He excels in building and maintaining strong partnerships, ensuring client satisfaction, and fostering long-term relationships. As a former business owner in the sporting sector, Max has dedicated thousands of hours to coaching individuals and teams, equipping him with an engaging set of communication techniques. His passion lies in helping people grow and is genuinely committed to fostering personal and professional growth in others. Motivated by a strong desire to achieve great results for all of our clients, Max is focused on understanding our clients’ needs and providing comprehensive solutions through our full-service package at ATI-Mirage, all while upholding our core values of enriching lives and empowering organisations. “In order to grow you must continue learning, if you stand still you are going backwards”
ATI-Mirage staff, Deepika.

Deepika Flavia

Client Solutions | Consultant IT
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ATI-Mirage staff, Deepika.

Deepika Flavia

Client Solutions | Consultant IT

Bachelors in Commerce and Master’s in Business Analytics

Deepika is the newest member of the ATI-Mirage IT team, bringing strong expertise in Business Analytics. As an IT Consultant and Trainer, she is passionate about bridging the gap between technology and practical application, delivering high-quality training that equips learners with essential skills and insights. Beyond training, Deepika is dedicated to business application and process improvement, helping organisations streamline operations and embrace automation solutions that drive productivity. She thrives on collaborating with clients to implement innovative solutions that enhance efficiency and digital capability. With a strong passion for technology and a dedication to empowering others, Deepika makes a lasting impact on everyone she works with. “I find joy in sharing knowledge; in turn, we learn and grow.”
ATI-Mirage staff, Crystal.

Crystal Chaplin

Client Services | Senior Training Coordinator
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ATI-Mirage staff, Crystal.

Crystal Chaplin

Client Services | Senior Training Coordinator

Certificate III in Business Administration

Crystal has been an important part of the ATI-Mirage team for more than 13 years. An accomplished Training Coordinator, Crystal’s experience and expertise in organising and coordinating ATI-Mirage’s training events is well known. Dedicated to making your experience with ATI-Mirage successful and seamless, Crystal manages logistics by organising bookings, trainers, training materials, facilities and other essential resources. “I enjoy being the ‘make it happen guru’ for our clients and guests.”

Jessica Clark

Client Services | Training Coordinator
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Jessica Clark

Client Services | Training Coordinator

Certificate III in Business Administration

Jessica brings warmth, energy, and a can-do attitude to every part of her role. Known for her bubbly and approachable personality, she builds strong relationships with both clients and trainers, helping create a positive and seamless training experience from start to finish. Behind the scenes, Jessica is highly organised and efficient, a quick learner who thrives on keeping things running smoothly. Whether it’s scheduling sessions, managing logistics, or juggling last-minute changes, she handles every detail with confidence and ease. With a background in administration and a natural flair for coordination, Jessica ensures everyone involved feels supported, informed, and ready for success. Her proactive mindset and friendly approach make her an integral part of delivering high-quality training experiences. “Always learning, always evolving. Progress over perfection.”

Candice McKenna

Client Services | Event & Administration Specialist
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Candice McKenna

Client Services | Event & Administration Specialist

Cert. IV in Mental Health

With a background as a horse riding instructor and trainer, Candice brings patience, discipline, and a steady hand to everything she does. Her friendly nature and can-do attitude make her a joy to work with, and she thrives on staying organised and getting things done efficiently. Now supporting our busy training coordinators, Candice ensures everything behind the scenes runs smoothly, from preparing course materials and managing post-course logistics, to helping create a welcoming environment for both clients and trainers. She is also an authorised exam proctor, bringing calm and confidence to exam days. When she’s not at work, Candice enjoys baking sweet treats, and often sharing them with lucky colleagues! “Never put off till tomorrow what you can do today.” – Thomas Jefferson
ATI-Mirage staff, Yessy.

Yessy Lianti

Client Services | Business Support & Marketing Specialist
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ATI-Mirage staff, Yessy.

Yessy Lianti

Client Services | Business Support & Marketing Specialist

Bachelor of Arts (Mass Communications)

Yessy manages marketing, website and social media, events, graphic displays in the centre, and provides broader business support at ATI-Mirage. This role allows Yessy to combine creativity with strategy, ensuring the brand engages and connects with professionals looking to upskill. Yessy has always been passionate about learning and professional development, with a particular focus on Microsoft Excel. Over 14 years ago, she attended Excel courses at ATI-Mirage, which significantly enhanced her skills and confidence. That learning experience was so valuable that Yessy quickly became known as the “Excel go-to person” wherever she worked. Eventually, her journey came full circle, leading her to join the ATI-Mirage team, where she now has the opportunity to help others on their own learning paths. No matter the industry or role, learning never stops, and Yessy is proud to be part of an organisation that helps individuals and businesses adapt, grow, and succeed. “The beautiful thing about learning is that no one can take it away from you.” – B.B. King

Associates

Roger Davis

Senior Associate
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Roger Davis

Senior Associate

Cert IV Assessment and Workplace Training. Member AITD

Roger’s planning and implementation skills are put to work in ATI-Mirage operations and growth strategies, including the national accreditation programs and associations. Roger makes sure hardware, software and premises are all in working order and ready for our clients, guests and facilitators. Roger was a previous partner of ATI-Mirage from 2003 to 2022 and now works as a consultant to the company. Roger has over 30 years’ experience in the Australian IT industry including software development, hardware distribution, vertical market product development and training as well as Asia/Pacific sales management. “I’m a big fan of Humalogy – The blending of humanity and technology to optimize potential”

Claire Kennedy

Learning & Development Consultant - Associate
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Claire Kennedy

Learning & Development Consultant - Associate

Diplomas in WHS, Business, Training Design and Development, and VET, Cert IV TAA, Lead Auditor HSEQ, accredited DMIRS trainer

Claire brings a wealth of industry knowledge to the safety and training sector with experience both nationally and internationally. She has over 14 years’ experience working in mining and resources sectors, having held various health and safety roles. Claire can work with all levels of an organisation with well-developed skills in the design, development and facilitation of safety training, as well as health and safety management systems. Her training style is ‘hands on’ with a strong focus on engaging participants, ensuring the learning environment is interactive.

Charlene Nichols

Learning & Development Consultant - Associate
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Charlene Nichols

Learning & Development Consultant - Associate

Cert IV AWT, Dip. Business, Dip. Professional Coaching, LSI Practitioner, TMS, Belbin, Disc accredited, SEIP (Social and Emotional Intelligence Profile) accredited

Charlene has 12 years experience in people management as well as over 10 years experience in training and organisational development. Charlene has a wealth of experience in learning and development, having started in this field as a training consultant and having developed and delivered a wide range of training from legislation, to sales and service, to leadership and behavioural change programs. Charlene then moved into Human Resources and more specifically Organisational Development specialising in Leadership Development. Now working as a consultant, Charlene continues to work with leaders and team members in the areas that have always been her passion. These areas include leadership, team, and personal development especially through the use of psychometric tools.

John Ford

Learning & Development Consultant - Associate
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John Ford

Learning & Development Consultant - Associate

Microsoft Certified Office Master Specialist, B.Sc. (Hons), Honour’s degree in Applied Mathematics

John has 20 years of experience using Microsoft Excel & Access in a range of quantitative finance positions in the Banking and Finance industry, including stockbroking, banking & commodities. He also has extensive experience in training and consulting in Microsoft Excel & Access at all levels from Introduction to Advanced. John is an experienced trainer in Microsoft Power BI – Data Analysis and Reporting, delivering courses to the resources sector and government. With over 5 years working experience in Microsoft Office Training and Consulting.

Karyn Corby

Learning & Development Consultant - Associate
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Karyn Corby

Learning & Development Consultant - Associate

Bachelor of Arts (Business Psychology and Education), Certificate IV in Assessment and Workplace Training

Karyn’s passion for courageous leadership and empowering teams and individuals to perform at their best has led her life-long journey in education, training, and ongoing development. She has practical skills in identifying training needs coupled with deep theoretical knowledge that underpins her ability to design effective development strategies for individuals, teams, and organisations. Her ability to deliver targeted training and coaching services with compassion, connection and clarity ensures success for her clients. With substantial experience in the WA public sector – TAFE, Education, and Health – Karyn is skilled in supporting organisations and individuals to understand the expectations and constraints of Government and optimise opportunities within the sector to deliver excellence for WA government organisations and the WA community. This coupled with a deep knowledge of staff motivation, performance development, and team building processes enhanced by her long-standing regular mindfulness practices ensures her ability to deliver significant value to her clients. “I believe being able to deliver excellence at work enhances life for the individual and for the organisation. Sometimes we need a little guidance on how to deliver that excellence effectively.”

Phil Haberland

Learning & Development Consultant - Associate
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Phil Haberland

Learning & Development Consultant - Associate

BA (USYD), Dip Ed, Cert IV TAE, Cert IV WHS, Diplomas in Management, Coaching and Airline Operations, accredited in Hermann Brain Diagnostic, Hogan Diagnostic Assessment Tool, and the EQ-i-2, and is a member of WACOT

Phil is a highly engaging accredited trainer and coach specialising in all aspects of leadership and management training, business writing, customer service, high performance teams and safety training. Participants appreciate Phil’s entertaining and practical approach to learning. Phil brings his unique style of a ‘hands on’ experiential delivery to ensure participants get the best learning experience as possible and can translate learning into actions and results. He brings his decades of industry experience to the training room to help his participants learn and grow.

Steve Atherton

Learning & Development Consultant - Associate
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Steve Atherton

Learning & Development Consultant - Associate

Bachelor of Engineering (Electrical), Bachelor of Science (Computer Science)

Steve began his working life as an officer in the Royal Australian Navy where he learned much about management and leadership, and started his career in the technical areas of software development and server administration. On leaving the Navy, he joined an ACT based training company where he managed the Technical Training and Software Development Division. Following this, he started and ran his own Technical Training and Software Development company based out of the ACT, which created bespoke software and training solutions for Federal and Local Government clients. On returning home to Perth, he continued to provide training services and complete software development projects as a consultant for clients including IBM and Drake International. His focus is now on programming and data driven intelligence training and consulting. Most recently this includes Microsoft’s Power BI platform, and creating and facilitating our own comprehensive and highly successful Power BI training offerings. Steve offers a wealth of knowledge and expertise and is passionate about helping people to work smarter and reach their goals sooner.

Our Happy Customers

Highly Rated

4.7

out of 5

235,000
Happy Customers

MenehiaRio Tinto
“Not knowing much about the Acts and Regulation when starting this course to now finishing up, this training has made a huge difference. I rate 10 star for the facilitator, very well spoken and helpful.”
Statutory Supervisor Training
SophieDTWD
“The facilitator was friendly, highly knowledgeable and clearly an expert. This made such a difference. She explained everything clearly and I couldn't imagine a better facilitator to get across the more complicated features of Excel. This course will make an enormous difference to my capability to analyse data and organise it meaningfully and accurately.”
Microsoft Excel Intermediate
PeterWesTrac
"I would highly recommend ATI-Mirage and the instructor to anyone who would be interested in this area of learning. The level of detail and the quality of the content were excellent"
Articulate Storyline - The Essentials
AnnetteJTSI
"Today’s course exceeded my expectations. The tools I have learned today are so valuable. Thank you so much!”
Presentation Skills Training for impact and persuasion
MichaelHealth Support Services
"The course was very interesting and very informative in regard to process improvement. The training would help me with implementation of what I have learned in the course today "
Continuous Process Improvement
HebaBGC
"I thoroughly enjoyed this training session with Naomi today. She explained everything in such a calm, patient and engaging manner that kept the whole class engaged with her throughout the day. I would happily come back after today's experience."
Microsoft Excel Introduction
LynnDepartment of Education
Julie was excellent at articulating the course material and responding to real world questions and providing advice that directly assist me with my work. I am more confident in my use of SharePoint and will be able to implement several learnings immediately"
SharePoint End Users
RoseChild & Adolescent Health Service
The trainer was articulate, helpful and very knowledgeable by applying great use of practical examples. I am looking forward to applying the things I have learnt in the course into my work.
Power BI (Business Intelligence) - The Essentials
KarleeCity of Armadale
I liked the small class and the fact that I could attend virtually. The virtual attendance worked extremely well for my situation and I found everything easy to hear and see and involvement with the class was not hindered
Supervisor Toolkit
AmandaNMHS
The course was very helpful, and the instructor was very clear and precise in delivering the content. Exactly what I need to boost my confidence at work.
Writing for Government
TrevorRio Tinto
5 stars to the trainer, very interactive, informative and what a fun session. I am really happy with what I have learnt today and look forward to putting it into practice. The trainer was brilliant, his knowledge and ability to communicate in such a way that accommodated to every individuals' needs was really impressive.
Microsoft Excel Introduction
JessDepartment of Education
Thank you for the very informative session, the instructor was professional and really helpful. I love that we worked through practical examples that are useful in everyday work environment
Microsoft Access Intermediate
AnneDepartment of Housing
The course was excellent and covered everything in detail, the best part was going through series of examples and scenarios.
Job Application and Interview Skills
MichaelFMG
Excellent course, my confidence level has grown through this training.
Microsoft Excel Advanced
DannyDepartment of Premier and Cabinet
Excellent course and did not disappoint. The instructor was very knowledgeable and excellent in presenting high quality course with good flow and examples
Microsoft Word Intermediate
MaryWaabiny OSHC
Thank you for this excellent course. I feel more positive about my style of management and optimistic with the new knowledge I have gained through this course. The best part was the module of Encourage the Heart & Enable others to Act.
Leadership Essentials
TessDepartment of Finance
Great course, I would recommend to others who haven't use many of the features on Word before. It was great being able to work with actual examples and try out the features ourselves. The trainer was very knowledgeable.
MS Word Intermediate
TahliaDepartment of Health
The instructor was engaging, interactive and personable. He explained very clearly and used great examples.
Writing for Government
TashWoodside
The trainer was very clear, knowledgeable, hands on and also very patient. This course has exceeded my expectation. High recommended.
MS PowerApps
TraceyBHP
Excellent delivery, honest, tailored to group and transparency. The facilitator was very thorough, humble and inspirational. I really appreciate the opportunity to learn from him
Public Speaking
MichaelDMIRS
This was an excellent 2-day workshop, I feel I've learned a lot and can apply the learning in my workplace. I love that they used different example and models throughout the course.
Managing People and Performance
LeeWA Super
The course was excellent, perfect pace for beginner user like me.
MS OneNote
ColleenWater Corporation
I have learnt so much from this course, more than I thought I would. We covered all of the topics thoroughly. The pace of this course is just right, the trainer was great, hands on and very knowledgeable.
MS Excel Introduction
ToniaDepartment of Health
I really enjoyed the virtual learning. The presenter has good energy, I enjoyed the interactive presentation style coupled with the live feed on the data screen.
MS Excel Introduction
MelDepartment of Communities
I loved this workshop, hands on with practical examples. I have learnt some really useful tips and techniques. I wish I was learning this course much earlier.
MS Word - Working with Report and Manuals
FrankieMain Roads
I highly recommend it to others. The trainer is very knowledgeable and interactive, I will be leaving this course with a lot of knowledge that I will be able to use in my work environment. I thoroughly enjoy the group discussions, use of writing ideas on each piece of paper in a group environment to bounce ideas of each other.
Writing for Government
BrieWALGA
Great training course, the speed was just right, the trainer was very knowledge in the subject and made the information very easy to digest.
MS Word Advanced
EllieKnowmore Legal Service
Friendly staff and trainer, which made me feel welcome. Great space to think about applying models to work examples and discussion of working examples.
Supervisor Tookit
RoyWater Force WA
Through this course, I've gained lots of insights on how I can improve in both my personal and professional life. The delivery was well set out, great pace and the facilitator was fantastic.
Time Management and Personal Productivity
BarbaraCity of Cockburn
Great course in a small group setting, with plenty of practice and interaction. I thoroughly enjoyed the course. Thank you!
MS OneNote
JamesMain Roads WA
I am very happy with the virtual version of this course, very informative and I really enjoyed it.
MS Power BI - The Essentials
PaulCity of Armadale
I have learnt new tips and tricks that I wasn't aware of in this course. I can't wait to share new ideas, the tools and functionality with my team.
Leading Virtual and Remote Teams
RachaelBHP
I really enjoyed the virtual version of this course, I now have the skill set to apply this in the workforce.
MS Word Intermediate
AmandaDepartment of Transport
I have learnt so much through this course, what a wonderful session. The trainer was great, helpful and informative. This course will make my workday so much easier from now on.
MS Excel Introduction
MaryRockingham General Hospital
First time joined in the virtual classroom, I really enjoyed the learning, it was great, will do this again.
MS Excel - PivotTables/PivotCharts
GemmaChild & Adolescent Mental Health Service
I am very happy with what I've learnt today, the trainer was great by going through relevant and practical contents and examples. Highly recommend this course, I will be back doing more training with ATI-Mirage.
MS Excel Intermediate
LauraPerth Theatre Trust
Clear instruction and user friendly, I have walked away feeling a lot more confident than I felt before the course today.
MS SharePoint - Site Owner
JacquiDepartment of Education
The trainer is very knowledgeable, I found the course very beneficial and gained knowledge in areas I can apply to the workplace in order to streamline existing processes.
MS Excel Intermediate
MilaMonadelphous
The facilitator was clear, concise and very engaging. The course was interesting and useful, great workshop for all businesses.
Introduction to Business Writing
MeganChild & Adolescent Health Service
The facilitator's ability to gauge the room and personalise her training skill to suit the participants. Highly recommended.
Professional Administration Skills
HeatherDepartment of Transport
I feel very positive, I am now equipped at undertaking mindfulness at work and in my personal life. This course has exceeded my expectations. The delivery of the content was excellent and very helpful.
Mindfulness @ Work
JesseRio Tinto
I am very happy with the last 2 days of workshops. Plenty of information and would recommend this course for others that want to learn VBA. I enjoyed the in-depth details of the workshops, the pace was perfect. The meeting room was excellent, the staff and trainer were friendly and professional.
MS Excel VBA - Visual Basic for Applications
SusanDepartment of Education
Great course that gave the participants an opportunity to learn from each other. One key takeaway was self-reflection, and understanding areas that I have to improve as a leader and not only focusing on the team.
Ignite! Leadership Program

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