Our people
John London
Managing Director
John’s passion is creating a great client experience with a quality product. John initiates the forward strategy and planning of the business while providing overview and support for Client Solutions and Client Services.
John has been a successful business owner for over 30 years in the IT and training and development industries. John enjoys meeting and interacting with clients and guests every day.
“I like everyone to leave better for the ATIM experience than when they first arrived.”
Dr Rambo Ramdianee
Chief Operating Officer
BSc (hons) Computer Science, MBA, PhD, Green Belt in Lean Six-Sigma, ITIL Foundation
Rambo is a highly experienced senior executive, with 20+ years’ experience in management roles in the following areas: customer & shareholder communications, adult education, corporate training, IT Management (incl security, customer experience & leveraging technology), software consultancy & development, online retailing, self-service terminals, travel & tourism. He has management experience on 4 continents: Asia, Africa, Australia & Europe.
Rambo is passionate about helping people grow, thereby helping organisations achieve their potential.
“I believe three things about Learning – it is a lifelong activity, we learn better when we are enjoying it, and it increases our positive impact for ourselves and the people around us.”
Stephanie London
Client Services and Finance Manager
Stephanie is passionate about people making a meaningful difference to their lives and their work. With a focus on client engagement, services and business projects, Stephanie’s strong organisational skills and passion for community spirit brings the heart of the ATI-Mirage team together.
Stephanie has been a customer centred business owner for over 30 years (Wellness industry and then Business & Training Solutions) and manages the Client Services team. Altogether the team make great things happen for clients and guests.
“Alignment of people and processes is the heart of what we do to serve our clients and grow”
Billy Howarth
Client Solutions | Manager IT Training & Solutions
Cert. IV in TAE, Grad. Dip. Ed. Higher National Diploma (HND) in computers, and a Professional Certificate in Management Studies
Billy oversees our IT strategy and solutions, including coordinating the best Associate Consultants to fit your needs.
Billy understands the rapid pace of the evolution in IT and importance of keeping organisations, teams and staff, knowledgeable and skilled. As a highly experienced IT trainer and consultant, Billy creates and delivers a wide range of IT courses in a practical and engaging manner, as well as overseeing the IT contractors, and IT business strategy. Billy is passionate about building confidence through IT competence.
“Every day is an opportunity to learn something new, we never stop learning and growing”
Graeme Robb
Client Solutions | Manager Professional Development Training and Solutions
B.Bus; Dip Psych; Cert IV TAE40116; accredited in DISC, DISCflex, Lumina Spark; certified to present Crucial Conversations for Mastering Dialogue and Crucial Conversations for Accountability.
Graeme has had over 25 years in leadership and learning and development roles across diverse industries, and now heads up our Professional Development Training and Solutions section.
Graeme is an experienced Coach, Facilitator, and Learning and Development Leader, and is focussed on guiding our clients towards greater self-awareness and improved self-management, while helping them to enhance their workplace abilities.
“Giving Back is my passion, as I believe that as we grow in our personal Leadership Journey, we have a responsibility to help others along the way.”
Susanne Webster
Client Solutions | Relationship Manager
Susanne has a natural interest in helping her clients succeed. By building collaborative and supportive partnerships, Susanne helps clients get the best out of their people with tools to progress careers and organisations. Our clients appreciate Susanne’s ability to help them clarify their strategic, operational and people goals by creating solutions that are practical, engaging and able to be applied in the workplace.
Susanne’s experience and expertise in stakeholder engagement, customer service, change and organisational development brings a unique perspective to client conversations. By listening and understanding our clients needs, Susanne helps guide them towards their potential.
“When clients grow, we all grow”
Jan Coles-Dyke
Client Solutions | Relationship Manager
CIPD Professional (Masters) HRM, Graduate Certificate in Career Development, Licensed PRINT Profiling Coach
Jan is an accomplished HR and Organisational Development professional with a passion for lifelong learning and for supporting others to achieve their full potential. With a natural ability to connect and develop supportive relationships, Jan is able to support clients to identify their strategic and operational goals by providing practical tailored solutions which can be transferred back into the workplace.
Jan’s experience in the WA State Government, Middle East and the UK includes shaping organisational culture through the identification and development of leadership programs, facilitating focus groups to identify practical strategies and solutions for improving employee engagement, and in the coaching and supporting of leaders to manage strategic performance.
“I believe that self-awareness and effective leadership is key to an organisations strength and success”
Deepika Flavia
Client Solutions | Consultant IT
Bachelors in Commerce and Master’s in Business Analytics
Deepika is our latest addition to the ATI-Mirage training team. With a solid background in Business Analytics, her role revolves around being an IT trainer, imparting essential skills and insights to learners. Deepika brings her dedication to creating quality training and looks forward to interacting with clients, aiming to positively impact everyone she encounters.
“I find joy in sharing knowledge; in turn, we learn and grow.”
Crystal Chaplin
Client Services | Senior Training Coordinator
Cert. III Business Administration
Crystal has been an important part of the ATI-Mirage team for more than 13 years. An accomplished Training Coordinator, Crystal’s experience and expertise in organising and coordinating ATI-Mirage’s training events is well known.
Dedicated to making your experience with ATI-Mirage successful and seamless, Crystal manages logistics by organising bookings, trainers, training materials, facilities and other essential resources.
“I enjoy being the ‘make it happen guru’ for our clients and guests.”
Kylie K
Client Services | Training Coordinator
Cert. III Business Administration & Cert. III in Business, Dip of Professional Writing (Editing and Proofreading)
Kylie, drawing on her many years of experience in administration and education, believes in working smarter not harder. Kylie has a robust work ethic and is a proactive and versatile administrator with a strong customer service focus. Her background in the Education sector has taught her the importance of having the right teacher/client relationship for effective learning.
Specialising in coordinating our trainers, courses, venues and clients, Kylie ensures everyone’s experience with ATI-Mirage fulfils their expectations and needs.
Forging a strong relationship between clients and lifelong learning contributes to a healthy work/life balance.
“Opportunities for growth are within everyone’s reach”.
Vidy Suastika
Client Services | Client Engagement Specialist
Bachelor of Commerce (Marketing)
A young digital marketer who is bubbly and motivated, always striving to be the best in the bunch. Vidy is fueled by passion, curiosity, and an unwavering commitment to her clients’ satisfaction. She eagerly explores novel ideas and embraces various platforms to deliver a plethora of solutions.
Vidy always tries to accommodate her clients’ needs by working closely with them. Known to be the ray of sunshine in her circle, she usually brings joy to her surroundings.
“If you don’t make mistakes, you’re not working on hard enough problem. “– Frank Wilczech
Rena Matthews
Client Services | Administrative Assistant
Cert. III Business Administration
Coming from a creative entertainment background, Rena values the importance of communication and teamwork to produce great outcomes for our clients.
As a passionate administrative assistant supporting our busy training coordinators, Rena brings enthusiasm and energy to getting things done and making sure everything is running seamlessly at our training centre. From organising training materials and resources, to post course logistics, and preparing invoices, Rena is dedicated to providing support so ATI-Mirage can continue to deliver great training outcomes. She is also an authorised exam proctor making certain everything runs smoothly on exam days.
“How beautiful a day can be when kindness touches it!”
Roger Davis
Senior Associate
Cert IV Assessment and Workplace Training. Member AITD
Roger’s planning and implementation skills are put to work in ATI-Mirage operations and growth strategies, including the national accreditation programs and associations. Roger makes sure hardware, software and premises are all in working order and ready for our clients, guests and facilitators.
Roger was a previous partner of ATI-Mirage from 2003 to 2022 and now works as a consultant to the company. Roger has over 30 years’ experience in the Australian IT industry including software development, hardware distribution, vertical market product development and training as well as Asia/Pacific sales management.
“I’m a big fan of Humalogy – The blending of humanity and technology to optimize potential”
Bill Brennan-Jones
Senior Associate
BA Psychology, MOUS (Microsoft Office User Specialist) MCT (Microsoft Certified Trainer)
Bill is a proven expert trainer, coach and course designer. Bill provides specialised programs for clients and has delivered 1,000’s of courses over a 20-year period to both private and public sectors. Our clients and guests appreciate how Bill puts them at ease while helping them build the confidence, knowledge and skills they need to make their work easier with IT.
“IT tells a story. Knowing how to work with IT confidently, can tell a great success story.”
Beth Nurnberger
Learning & Development Consultant - Associate
BA in Communication Arts (U of Wisconsin), Grad Dip Ed (ECU), accredited in iWAM and PRINT®, Cert IV TAA, mBIT Facilitator and Coach Trainer, Peak Performance Coaching Trainer (A&KS), NLP Master Practitioner, International Coach Federation (ICF) credentialed at PCC level.
Beth has worked extensively in training and development throughout her career. Beth’s role with Alive and Kicking Solutions for over 10 years saw her share extensive human development and business knowledge with hundreds of individuals in local and interstate organisations, government departments and businesses.
Beth’s work with the WA State Government has included designing, customising, and delivering leadership courses and delivering PRINT® team and individual briefs for multiple organisations, as well as a wide range of communication skills workshops. Her training style is supportive and inclusive, and she challenges her clients through valuable objectivity and insight. She has delivered over 750 hours of coaching to executives, leaders, managers, and individuals. Beth is an ardent supporter of using a coaching approach to workplace challenges and specialises in training leaders in workplace coaching.
Claire Kennedy
Learning & Development Consultant - Associate
Diplomas in WHS, Business, Training Design and Development, and VET, Cert IV TAA, Lead Auditor HSEQ, accredited DMIRS trainer
Claire brings a wealth of industry knowledge to the safety and training sector with experience both nationally and internationally. She has over 14 years’ experience working in mining and resources sectors, having held various health and safety roles. Claire can work with all levels of an organisation with well-developed skills in the design, development and facilitation of safety training, as well as health and safety management systems.
Her training style is ‘hands on’ with a strong focus on engaging participants, ensuring the learning environment is interactive.
Charlene Nichols
Learning & Development Consultant - Associate
Cert IV AWT, Dip. Business, Dip. Professional Coaching, LSI Practitioner, TMS, Belbin, Disc accredited,
SEIP (Social and Emotional Intelligence Profile) accredited
Charlene has 12 years experience in people management as well as over 10 years experience in training and organisational development. Charlene has a wealth of experience in learning and development, having started in this field as a training consultant and having developed and delivered a wide range of training from legislation, to sales and service, to leadership and behavioural change programs.
Charlene then moved into Human Resources and more specifically Organisational Development specialising in Leadership Development. Now working as a consultant, Charlene continues to work with leaders and team members in the areas that have always been her passion. These areas include leadership, team, and personal development especially through the use of psychometric tools.
Inger Bennett
Learning & Development Consultant - Associate
BA (Arts, hons), BA (Education), accredited in DiSC, Extended DiSC and Facet 5, Cert IV TAA, NLP Practitioner, Science of Change Coach (level 1)
Inger’s passion for helping others grow, build, and enhance their capabilities is over two decades in the making. Through creating impactful and useful learning, coaching and mentoring experiences, Inger endeavours to “pay-it-forward” all the lessons she has learned as a high-performance athlete, corporate Learning & Development professional, business owner, and performance coach. She has worked across multiple industries that include finance, recruitment, education, entertainment, hospitality, sport, government, SME Businesses, mining and oil & gas. Inger has worked with stakeholders at all levels to optimise themselves and their teams.
Inger has extensive experience in performance coaching, building high performing teams, communication and interpersonal skills, customer service, productivity at work, effective time management, emotional intelligence and presentation and speaking skills.
John Ford
Learning & Development Consultant - Associate
Microsoft Certified Office Master Specialist, B.Sc. (Hons), Honour’s degree in Applied Mathematics
John has 20 years of experience using Microsoft Excel & Access in a range of quantitative finance positions in the Banking and Finance industry, including stockbroking, banking & commodities. He also has extensive experience in training and consulting in Microsoft Excel & Access at all levels from Introduction to Advanced.
John is an experienced trainer in Microsoft Power BI – Data Analysis and Reporting, delivering courses to the resources sector and government. With over 5 years working experience in Microsoft Office Training and Consulting.
Karyn Corby
Learning & Development Consultant - Associate
Bachelor of Arts (Business Psychology and Education), Certificate IV in Assessment and Workplace Training
Karyn’s passion for courageous leadership and empowering teams and individuals to perform at their best has led her life-long journey in education, training, and ongoing development. She has practical skills in identifying training needs coupled with deep theoretical knowledge that underpins her ability to design effective development strategies for individuals, teams, and organisations. Her ability to deliver targeted training and coaching services with compassion, connection and clarity ensures success for her clients.
With substantial experience in the WA public sector – TAFE, Education, and Health – Karyn is skilled in supporting organisations and individuals to understand the expectations and constraints of Government and optimise opportunities within the sector to deliver excellence for WA government organisations and the WA community. This coupled with a deep knowledge of staff motivation, performance development, and team building processes enhanced by her long-standing regular mindfulness practices ensures her ability to deliver significant value to her clients.
“I believe being able to deliver excellence at work enhances life for the individual and for the organisation. Sometimes we need a little guidance on how to deliver that excellence effectively.”
Phil Haberland
Learning & Development Consultant - Associate
BA (USYD), Dip Ed, Cert IV TAE, Cert IV WHS, Diplomas in Management, Coaching and Airline Operations, accredited in Hermann Brain Diagnostic, Hogan Diagnostic Assessment Tool, and the EQ-i-2, and is a member of WACOT
Phil is a highly engaging accredited trainer and coach specialising in all aspects of leadership and management training, business writing, customer service, high performance teams and safety training. Participants appreciate Phil’s entertaining and practical approach to learning. Phil brings his unique style of a ‘hands on’ experiential delivery to ensure participants get the best learning experience as possible and can translate learning into actions and results. He brings his decades of industry experience to the training room to help his participants learn and grow.
Steve Atherton
Learning & Development Consultant - Associate
Bachelor of Engineering (Electrical), Bachelor of Science (Computer Science)
Steve began his working life as an officer in the Royal Australian Navy where he learned much about management and leadership, and started his career in the technical areas of software development and server administration. On leaving the Navy, he joined an ACT based training company where he managed the Technical Training and Software Development Division. Following this, he started and ran his own Technical Training and Software Development company based out of the ACT, which created bespoke software and training solutions for Federal and Local Government clients.
On returning home to Perth, he continued to provide training services and complete software development projects as a consultant for clients including IBM and Drake International. His focus is now on programming and data driven intelligence training and consulting. Most recently this includes Microsoft’s Power BI platform, and creating and facilitating our own comprehensive and highly successful Power BI training offerings. Steve offers a wealth of knowledge and expertise and is passionate about helping people to work smarter and reach their goals sooner.
To contact any of our friendly team please call 08 9218 9059 or email hello@ati-mirage.com.au
