Our Training
Explore our courses
PD Training
Build confidence, leadership, and workplace skills with our practical professional development courses. Delivered in Perth or live online, with expert trainers and ongoing support included.
Explore our programs
Qualifications
Explore our Qualificationss
With a number of half and one day programs our facilitators provide customer service excellence training or focus on the need to continuously identify and implement effective process improvements for the benefit of your customers. Learn how to create great customer experiences and improve your telephone techniques as well as how to deal with difficult customers.
Our customer service training is both practical and interactive, we assist you to excel in the challenging and changing workplace. We provide a 100% quality guarantee with complimentary post course help desk to support your leadership training outcomes.
With over 200,000 happy customers and a 100% quality guarantee, our communication training is both practical and interactive with complimentary post course help desk to support you after the training.
Our Customer Service courses run regularly on the dates below, and we also offer customised group training for organisations. Whether you prefer to learn at our Perth training centre or on-site at your location, we can tailor the content and schedule to suit your team. Contact us today on (08) 9218 9059 or email hello@ati-mirage.com.au to create a training solution that works for you.
Customer Service Excellence
Duration: 1 Day
Dealing with Difficult Customers
Duration: Half Day
Telephone Techniques
Duration: Half Day
Continuous Process Improvement
Duration: 1 Day
Create a Great Customer Experience
Duration: Half Day
This course is available as a private group session only. Enquire today to learn more!