Customer Service Training Courses in Perth and Online

The ATI-Mirage team are customer service training experts. For many years we have developed training solutions to provide the best customer service capabilities for you and your team. Whether you are looking for first time training or service improvement training we have the courses you need. We can train you at our training centre in Perth, or your office and online.

With a number of half and one day programs our facilitators provide customer service excellence training or focus on the need to continuously identify and implement effective process improvements for the benefit of your customers. Learn how to create great customer experiences and improve your telephone techniques as well as how to deal with difficult customers.

Our customer service training is both practical and interactive, we assist you to excel in the challenging and changing workplace. We provide a 100% quality guarantee with complimentary post course help desk to support your leadership training outcomes.

With over 200,000 happy customers and a 100% quality guarantee, our communication training is both practical and interactive with complimentary post course help desk to support you after the training.

Our Customer Service courses run regularly on the dates below, and we also offer customised group training for organisations. Whether you prefer to learn at our Perth training centre or on-site at your location, we can tailor the content and schedule to suit your team. Contact us today on (08) 9218 9059 or email hello@ati-mirage.com.au to create a training solution that works for you.

Telephone Techniques
Duration: Half Day