With a number of half and one day programs our facilitators provide customer service excellence training or focus on the need to continuously identify and implement effective process improvements for the benefit of your customers. Learn how to create great customer experiences and improve your telephone techniques as well as how to deal with difficult customers.
Our customer service training is both practical and interactive, we assist you to excel in the challenging and changing workplace. We provide a 100% quality guarantee with complimentary post course help desk to support your leadership training outcomes.
With over 200,000 happy customers and a 100% quality guarantee, our communication training is both practical and interactive with complimentary post course help desk to support you after the training.
Our Customer Service courses run regularly on the dates below, and we also offer customised group training for organisations. Whether you prefer to learn at our Perth training centre or on-site at your location, we can tailor the content and schedule to suit your team. Contact us today on (08) 9218 9059 or email hello@ati-mirage.com.au to create a training solution that works for you.
Customer Service Excellence
Duration: 1 Day
Customer Service Excellence – Virtual Class
Duration: 1 Day
Dealing with Difficult Customers
Duration: Half Day
Dealing with Difficult Customers – Virtual Class
Duration: Half Day
Telephone Techniques
Duration: Half Day
Telephone Techniques – Virtual Class
Duration: Half Day
Continuous Process Improvement
Duration: 1 Day
Create a Great Customer Experience
Duration: Half Day
ABN 33 657 812 729
RTO No. 1918
ATI-Mirage acknowledges the Whadjuk Nyoongar people as the Traditional Owners of the lands and waters where Perth city is situated today, and pay our respect to Elders past and present.
Copyright © 2025 ATI-Mirage. All rights reserved.
Website by Net Search