Our people, our teams: Client Solutions




John London




John London
Managing Director

John’s passion is creating a great client experience with a quality product.  John initiates the forward strategy and planning of the business while providing overview and support for Client Solutions and Client Services.

John has been a successful business owner for over 30 years in the IT and training and development industries.  John enjoys meeting and interacting with clients and guests every day.


“I like everyone to leave better for the ATIM experience, than when they first arrived.”





Roger Davis


Roger Davis
General Manager

Cert IV Assessment and Workplace Training. Member AITD


Roger’s planning and implementation skills are put to work in ATI-Mirage operations and growth strategies, including the national accreditation programs and associations.  Roger makes sure hardware, software and premises are all in working order and ready for our clients, guests and facilitators.


Roger has over 30 years’ experience in the Australian IT industry including software development, hardware distribution, vertical market product development and training as well as Asia/Pacific sales management. 


“I’m a big fan of Humalogy - The blending of humanity and technology to optimize potential”




Antonio Varnakulasingham




Antonio Varnakulasingham
Client Solutions | Relationship Manager

Antonio is committed to finding the right solution for the results our clients need.  A strong advocate of understanding our client’s business priorities and needs, Antonio cares deeply about making sure our clients receive value on their investment and believes given the right opportunity, everyone can learn and grow.  To achieve this Antonio works closely with clients, trainers and consultants to deliver the best results.


Antonio has over 20 years’ experience in business development and sales expanding nationally and in the Asia Pacific region with thousands of happy clients.


“If my clients are happy, I’m happy’.



Susanne Webster
Client Solutions | Relationship Manager

Susanne has a natural interest in helping her clients succeed.  By building collaborative and supportive partnerships, Susanne helps clients get the best out of their people with tools to progress careers and organisations. Our clients appreciate Susanne’s ability to help them clarify their strategic, operational and people goals by creating solutions that are practical, engaging and able to be applied in the workplace.   


Susanne’s experience and expertise in stakeholder engagement, customer service, change and organisational development brings a unique perspective to client conversations. By listening and understanding our clients needs, Susanne helps guide them towards their potential. 


“When clients grow, we all grow.’"





Wendy Wilson


Wendy Wilson
Client Solutions | Lead Consultant PD and Wellness

Dip. Coaching, Cert. IV TAE, Cert. IV Business, NLP Master Practitioner, Member of Australian Board of NLP, SEIP (Social and Emotional Intelligence Profile) accredited, Extended DiSC Practitioner.

Wendy, oversees our PD and Wellbeing strategy and solutions, including coordinating the best Associate Consultants to fit your needs.


Wendy is an expert in connecting mindset, emotions and behaviour with actionable frameworks and strategies - particularly in times of change. Wendy’s track record of delivering results through skills development make her highly sought after by executives, franchise owners, leaders, teams and individuals from both public and private sectors. Her industry experience of over 35 years spans retail, government, small business and finance sectors, both nationally and internationally.


“I believe in building people because ultimately, it's people who build the organisation.” 




Billy Howarth


Billy Howarth
Client Solutions | Lead Consultant IT

Cert. IV in TAE, Grad. Dip. Ed. Higher National Diploma (HND) in computers, and a Professional Certificate in Management Studies.


Billy, oversees our IT strategy and solutions, including coordinating the best Associate Consultants to fit your needs.


Billy understands the rapid pace of the evolution in IT and importance of keeping organisations, teams and staff, knowledgeable and skilled.   As a highly experienced IT trainer and consultant, Billy creates and delivers a wide range of IT courses in a practical and engaging manner, as well as overseeing the IT contractors, and IT business strategy.   Billy is passionate about building confidence through IT competence.


 “Every day is an opportunity to learn something new, we never stop learning and growing”





Bill Brennan-Jones


Bill Brennan-Jones
Client Solutions | Senior Consultant IT

BA Psychology, MOUS (Microsoft Office User Specialist) MCT (Microsoft Certified Trainer)


Bill is a proven expert trainer, coach and course designer. Bill provides specialised programs for clients and has delivered 1,000’s of courses over a 20-year period to both private and public sectors.   Our clients and guests appreciate how Bill puts them at ease while helping them build the confidence, knowledge and skills they need to make their work easier with IT.


“IT tells a story.  Knowing how to work with IT confidently, can tell a great success story.”





Our people, our teams: Client Services



Stephanie London


Stephanie London
Client Services and Business Manager

Stephanie is passionate about people making a meaningful difference to their lives and their work.  With a focus on client engagement, services and business projects, Stephanie’s strong organisational skills and passion for community spirit brings the heart of the ATI-Mirage team together.   Stephanie has been a customer centred business owner for over 20 years (Wellness industry and then Business & Training Solutions) and manages the Client Services team.  Altogether the team make great things happen for clients and guests.


“Alignment of people and processes is the heart of what we do to serve our clients and grow”




Crystal Chaplin


Crystal Chaplin
Client Services | Bookings Specialist

Cert. III Business Administration
Crystal is your ‘go to’ bookings specialist and manages our public schedule, including co-ordinating Trainers/Facilitators, and booking rooms, catering and equipment.  Crystal is dedicated to make your bookings as smooth a process as possible and helps you to prepare your participants for a successful training.   Crystal gets your questions answered in the shortest possible time frame via phone, email or live webchat.



“I enjoy being the ‘make it happen guru’ for our clients and guests.”




Yessy Rayner
Client Services |  Client Engagement Specialist

BA (Mass Communications)


Yessy is passionate about learning and growth. With over 10 years’ experience in media and advertising, and with her strong organisational skills, she brings innovative ways to communicate with clients. Providing accurate and engaging content through e-newsletter and other social media platforms keeps our clients up to date and informed.

Yessy is customer-centric, she is passionate about helping clients and guests by being organised and proactive. Yessy loves to give visitors to our training centre a welcoming and successful experience.

Yessy also works closely with the Client Solutions Team making sure they get the support they need to create great outcomes for our clients.


Never stop learning, growth is important in every aspect of life.”




Emma Hazell
Client Services |  Events Support Specialist

B. Mus

Trained in a musical background, Emma values the importance of teamwork and joining together to produce a great final product.

Emma is responsible for organising training course materials and resources. She also manages post course follow up and knows how to assemble an impressive looking biscuit arrangement.  Organised and proactive, Emma ensures visitors to our training centre have a smooth and successful experience.

"A smiling face who is here to help."



Our people, our teams: Associates   



Paula Rogers
Senior Associate

Paula is passionate about education, training and leadership and the impact it provides to organisations and the business community.  In addition to working with ATI-Mirage, she is also a Director of Paula Rogers Consulting. Paula brings a unique insight to our client experience having worked in a variety of high-level roles in WA including CEDA State Director. Her focus at ATI-Mirage will be to engage with the business community on training requirements, raise the profile of ATI-Mirage and deliver unique communications solutions for the organisation.


Paula is a strategically-driven, outcomes-based leader and well known in the Perth and WA business community. She is an advocate for Perth and enjoys helping organisations develop, refine and enhance their strategy and vision. 


“I believe at this time training and education of employees and teams has never been more important.  In previous roles, we recruited ATI-Mirage to deliver training and PD for staff and teams.  I want to increase their profile within the WA business community because of the outstanding programs they deliver.  This will work to make our community more productive and better equipped for the challenges ahead”





Adele Fogwill 

Adele Fogwill
Learning & Development Consultant - Associate

MBA, Cert IV (TAE40110), Accredited Leading Dimensions profile, Dip Marketing & Business Mgt


Adele brings over two decades of expertise in professional development, sales & business management, marketing & entrepreneurship in both Australia and South Africa with extensive experience in the financial services sector.  She has experience in delivering over 130 professional development courses to some of Australia’s leading brands across a variety of industries.


Her passion is transforming people and organisations across corporate, private, public and small business and believe that simply changing outward behaviour is not sustainable.  As humans, our character is a collection of our habits, which consists of knowledge, skill and desire.  Based on this philosophy, her facilitative approach emphasises the deeper principles and foundations of success.  The result is helping individuals and organisations build character through the development of powerful, life-long habits.


Alicia Menkveld 

Alicia Menkveld
Learning & Development Consultant - Associate

BA (Industrial Psych), HE Diploma, Cert IV TAE, Dip Business Management


Alicia has 19 years of leadership and business experience and consulted to corporate companies and SME businesses in South Africa, the UK and Australia. She designs and facilitates business and management programs for individuals, teams and corporate companies, and has set up and run businesses on two continents.


Alicia specialises in productivity, recruitment and team effectiveness. She has a reputation for quickly producing results and inspiring people to take brave action. Her varied life experience and business acumen offers clients an attractive mix of mindset, business savvy and personal development. Alicia is a twice-published co-author and has shared her passion to make the world a braver place in various media and on radio.



Charlene Nichols  

Charlene Nichols
Learning & Development Consultant - Associate

Cert IV AWT, Dip. Business, Dip. Professional Coaching, LSI Practitioner, TMS, Belbin, Disc accredited,
SEIP (Social and Emotional Intelligence Profile) accredited.


Charlene has 12 years experience in people management as well as approx 10 years experience in training and organisational development. Charlene has a wealth of experience in learning and development, having started in this field as a training consultant and having developed and delivered a wide range of training from legislation, to sales and service, to leadership and behavioural change programs.


Charlene then moved into Human Resources and more specifically Organisational Development specialising in Leadership Development. Now working as a consultant, Charlene continues to work with leaders and team members in the areas that have always been her passion.  These areas include leadership, team, and personal development especially through the use of psychometric tools.


David Williss 

David Williss
Learning & Development Consultant - Associate

Grad Cert Business (Project Management), Adv.Dip. Project Management, Cert. IV TAE, MAIM, MAIPM, MPMI, VP PMI WA


David has led an impressive career as a leader, project manager and consultant. David’s 18 years of leadership and management experience has seen him develop and lead large complex projects and operational teams. David started his career in the Royal Australian Navy and has since then gained broad experience in industry, working across the Maritime, Tourism, Health, Education, Mining and Resources, Defence, local State and Federal Government sectors to list a few.

Now a passionate, engaging and experienced facilitator, David has a contagious energy with the ability to motivate people and support client organisations. Key areas of content expertise include: project management, leadership, team development, quality management, risk management, communication, operations management, business process improvement and change management. 


Jo Coveney 

Jo Coveney
Learning & Development Consultant - Associate

B Business (Finance & Business Management), Cert IV Financial Services, CERT IV TAE, DiSC and REACH Profile accredited.


Jo is an engaging facilitator and trainer who combines her extensive business experience with the latest training techniques to deliver dynamic training workshops on a range of topics including leadership, personal and professional development, IT and photography skills. Jo draws on her broad ranging skills gained in the finance sector, consulting, not for profit sector and small business to make training focused, practical and relevant to every participant.


“I like to challenge thinking, promote self-reflection and pass on new knowledge to assist each participant to the be the best version of themselves.”





Steve Atherton
Learning & Development Consultant - Associate

Bachelor of Engineering (Electrical), Bachelor of Science  (Computer Science), IBM Certified Instructor (Lotus Notes and Domino Administration and Development).
Steve commenced his career as an Officer in the Royal Australian Navy where he kick-started his career in Project Management. He later started his training & development journey as a technical trainer and software engineer in Canberra and eventually became manager of the Software Engineering Division. After winding down his own Software Development & Training Company, delivering bespoke software projects for Local and Federal Government clients, Steve now focuses on delivering Computer Software and Professional Development training to a wide variety of clients. Steve offers a wealth of knowledge and expertise and is passionate about helping people to work smarter and reach their goals sooner.       




To contact any of our friendly team please call 08 9218 9059 or email hello@ati-mirage.com.au

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