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Listening as a superpower
Posted by Wendy Wilson | Learning & Development Consultant on 28 June 2018
How well do you listen? Sometimes we think we listen well, yet Dr Stephen Covey famously said, “We listen with the intent to reply, rather than intent to understand.”
Poor listening can lead to conflicts, mis-understandings and assumptions to name a few. When someone feels heard and acknowledged, they can also feel respected and validated. This sets the tone for open conversations, with effective negotiation and problem solving.
The 4 Elements of your listening superpower
The Chinese characters that make up the verb “to listen” are made up of four distinct elements.
* Open your ears, open your eyes, open your heart
On your next conversation, listen with your ears, eyes, heart and undivided attention.
Notice the difference.
Equip yourself to succeed with our Communication & Interpersonal Skills (with Disc) course