Emotionally Intelligent Leaders


The latest research highlights the importance of emotional intelligence as the single most effective business skills in these changing times. Managing your emotions effectively enables you to be more productive and positive and to interact with others more constructively - critical skills for any leader. And when the pressure is on, Ei becomes an even more essential aspect of the leadership role.



  • The context of the program
  • Learning outcomes and objectives

Emotional Intelligence as a critical success skill

  • Define emotional intelligence
  • Do we have multiple intelligences?
  • Identify the benefits of developing emotional intelligence for self, team and organisation
  • Recognise behaviours associated with high and low emotional intelligence
  • The biological basis for emotional intelligence
  • Four quadrant model of emotional intelligence
  • What makes a leader? Five components of emotional intelligence at work

Personal Awareness

  • What our emotions are telling us
  • Identify triggers, behaviour and impact
  • The actions our emotions require of us
  • Identifying your strengths and vulnerabilities

Building competency

  • Getting to route cause and retraining your brain
  • The actions our emotions require of us
  • A variety of practical tools and practices for 'in the moment management' and longer-term development

Putting it into practice

  • Action planning


Learning outcomes:

  • Define emotional intelligence
  • Understand emotional intelligence competencies and how they enhance workplace and personal relationships
  • Have an increased understanding of self and others
  • Use techniques to build EI competencies



This course requires no previous training or experience


Course duration

One day: 8:30am to 3:30pm


$550+GST per person


  • Experienced facilitator
  • Interactive, practical and hands on learning
  • Small groups for maximum impact
  • Take home resource workbook
  • Post course Coach Line
  • Post course follow up
  • Certificate of Attendance for participants
  • Morning & afternoon refreshments
  • Delicious cafe lunch


Enjoy Real People, Real Conversations, Real Results 


Further development

Communication & Interpersonal Skills




31 October 2019 (One day)
28 November 2019 (One day)
19 December 2019 (One day)