ATI-Mirage Blog

Helping Colleague 

 

Supporting colleagues with mental health issues

There are a number of ways to support colleagues. If an employee or colleague discloses that they have been diagnosed with mental health issues, do not assume that you know what that means for them.

 

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Dissatisfied-young-woman      

11 Possible reasons for difficult customers 

It is easy to work with people you like, and it is even easier to work with people who like you in return. We also know that sooner or later, you'll need to deal with a difficult customer. This can be stressful, and time consuming.

Difficult customers come in a wide variety,

 

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renew and revitalise 

Renew and revitalise

The wintery weather is almost over and Spring is just around the corner! 

Spring is a time for rebirth, renewal and regrowth. Take some time now to plan and prepare for the fresh start that Spring can bring - develop a personal renewal plan

 

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Winter Fit “Desk” 

Time Bandits

Have you ever got to the end of the working week and wondered what you’d actually achieved? If so, you’re certainly not alone, and it appears to be an increasingly common phenomenon.

Work-life is full of deadlines, priorities and routines, all competing for our attention and energy. Unless you are adept at prioritisation, planning and efficient task execution, you may feel that your workload controls you, rather than the other way around! 

 

 

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Crossroads and making choice 

Fact or Fiction – The importance of understanding types of information in creative problem solving

We only need to look at a news website to see evidence of the diverse types of information we are exposed to.  It can be confusing.  When it comes to problem solving and making decisions, how do you be sure you have the right information? How do you know you have quality information? What type of information should you be paying attention to?

 

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Mindfulness 

Mindfulness

Mindfulness is simply paying attention to the present moment, with curiousity and kindness.

So why do we need it? We're really distracted. We're really stressed out and we're not very good at managing our stress! Try this simple mindfulness activity, it will help bring you into the present moment.

 

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Circles 

Circle of concern or circle of influence

In his book The 7 habits of highly effective people, Dr Stephen R Covey talks about the Circle of Concern and Circle of Influence.  This model is a way of becoming more self-aware regarding where you focus your time and energy and how proactive you are in certain circumstances.

 

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Dealing with difficult bosses 

Dealing with difficult bosses

In his book Coping with toxic managers, subordinates … and other difficult people, Roy H. Lubit states that:

 

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Listening as a superpower 

Listening as a superpower

How well do you listen?   Sometimes we think we listen well, yet Dr Stephen Covey famously said, “We listen with the intent to reply, rather than intent to understand.”

 

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Remote team 

How to Get the Best Work from Your Remote Team

Technology has opened up an enormous amount of opportunity for both employees and businesses, including working with remote teams.

Having team members from anywhere in the globe has both positives and challenges so we’ve compiled a few points to ensure that you get the best work from your remote team (regardless of what work they do).

 

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Winter fit desk 

Winter Fit “Desk”

With the cooler months settling in, it’s easy to let the warmth of your bed keep you under your covers for longer than normal to avoid going out in dreary weather. The reduced sunlight hours, the cold, and the rain all impact on our motivation to get out there and moving.

These seven exercises/stretches are just the tip of the iceberg when it comes to exercises you can do in your workplace. Don’t let the winter months lull you into a sedentary lifestyle when these are quick and easy to do.

 

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