Cloisters Level 1 863 Hay Street, Perth WA 6000 | 08 9218 9059
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RTO No; 1918
Emotional Intelligence Training Perth
Develop Your Emotional Intelligence
The latest research highlights the importance of emotional intelligence as the single most effective business skill in these changing times. Not only does managing your emotions effectively enable you to be more productive and positive, but it also allows you to interact with others more constructively in the workplace.
At ATI-Mirage, we recognise emotional intelligence as a necessity. As such, we are dedicated to equipping participants with the right skills in our emotional intelligence training course in Perth.
To book or learn more about our emotional intelligence training course in Perth, please contact our friendly team on 08 9218 9059 or email hello@ati-mirage.com.au.
Content
Introduction
- The context of the program
- Learning outcomes and objectives
What is emotional intelligence?
- Define emotional intelligence
- Recognise behaviours associated with high and low emotional intelligence
- The biological basis for emotional intelligence
- How emotions drive conscious and unconscious behaviour
- Understand needs and fears
- The four competencies of emotional intelligence
Building emotional intelligence skills (the “how to”)
- Identify and name emotions, identities and the role they play
- Build empathy
- Reduce reactive responses
- Move ‘below the line’ behaviours to ‘above the line’ behaviours
Stop the drama, do the work
- The danger of a drama triangle
- Step out of a drama triangle
- Create a buffer when it gets personal
Putting it into practice
- Action planning
Learning outcomes:
- Define emotional intelligence
- Understand emotional Intelligence competencies and how they enhance workplace and personal relationships
- Have an increased understanding of self and others
- Use techniques to build emotional intelligence competencies.
Prerequisite
This course requires no previous experience.
Course duration
1 day
Investment
$550+GST per person
Includes:
- Experienced facilitator
- Interactive, practical and hands on learning
- Small groups for maximum impact
- Take home resource workbook
- Post course Coach Line
- Post course follow up
- Certificate of Attendance for participants
- Morning & afternoon refreshments
- Delicious cafe lunch
Enjoy Real People, Real Conversations, Real Results
Further development
Communication & Interpersonal Skills
Emotional Agility - Your Key to Success (Coaching Package)