Emotional Intelligence Training Perth

Develop Your Emotional Intelligence

The latest research highlights the importance of emotional intelligence as the single most effective business skill in these changing times. Not only does managing your emotions effectively enable you to be more productive and positive, but it also allows you to interact with others more constructively in the workplace.

At ATI-Mirage, we recognise emotional intelligence as a necessity. As such, we are dedicated to equipping participants with the right skills in our emotional intelligence training course in Perth.

To book or learn more about our emotional intelligence training course in Perth, please contact our friendly team on 08 9218 9059 or email hello@ati-mirage.com.au.

Content

Introduction

• The context of the program
• Learning outcomes and objectives
    

What is emotional intelligence?

• Define emotional intelligence
• Recognise behaviours associated with high and low emotional intelligence
• The biological basis for emotional intelligence
• How emotions drive conscious and unconscious behaviour
• Understand needs and fears
• The four competencies of emotional intelligence

Building emotional intelligence skills (the “how to”)

• Identify and name emotions, identities and the role they play
• Build empathy
• Reduce reactive responses
• Move ‘below the line’ behaviours to ‘above the line’ behaviours

Stop the drama, do the work

• The danger of a drama triangle
• Step out of a drama triangle
• Create a buffer when it gets personal

Putting it into practice

• Action planning