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Build confidence, leadership, and workplace skills with our practical professional development courses. Delivered in Perth or live online, with expert trainers and ongoing support included.
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$625 + GSTper person
Location: Level 1 Cloisters, 863 Hay Street, Perth WA 6000
Time: 8:30 am to 3:30 pm
Duration: 1 Day
Join in-person at our vibrant Perth CBD training centre. Lunch and refreshments are provided for all in-person attendees. Our training centre is centrally located and easily accessible by public transport.
Location: Live virtual via Zoom
Time: 8:30 am to 3:30 pm AWST
Duration: 1 Day
At ATI-Mirage, we recognise emotional intelligence as a necessity. We are dedicated to equipping participants with the right skills in our emotional intelligence training course.
By the end of the workshop, participants will be able to:
This course requires no previous experience.
” It will be a tool that will help us with the challenges that we are starting to have as we move towards end of life plant” – Leeanne from Synergy
“I had an AMAZING experience with Beth learning to improve my emotional intelligence. The course content was facilitated in such an engaging way. The content was well covered, and I feel as though I can confidently walk away with a substantial set of new skills to implement not only in the workplace but in my personal life.” – Elle from Synergy
“The course content covered was useful & relatable to workplace situations etc but also in general life. I think every person can gain great skills from this.” – Anonymous
“Great class, presenter had a vast knowledge of the subject and presented with great energy and enthusiasm.” – Glen from Synergy
” I would like to express my overall satisfaction with the recently completed Developing Emotional Intelligence course. The experience was truly valuable, and I greatly appreciated the facilitator’s engaging approach, clear delivery, and ability to create a supportive learning environment. The course provided me with meaningful insights into understanding and managing my own emotions, as well as recognizing and responding to the emotions of others. I have gained practical strategies that I can confidently apply both in my personal development and within the workplace. In particular, the learnings around self-awareness, communication, and empathy will help strengthen collaboration and contribute positively to team dynamics. Overall, this course has enhanced my ability to foster a more emotionally intelligent, respectful, and productive work environment.” – Juliet from SERCO
“Beth was an amazing facilitator- engaging, friendly and upbeat for a subject that has the potential to be heavy and draining. Would absolutely sit through a course she was facilitating and go in with the confidence that I will take something away from it that would benefit me.” – Teagan from Synergy
“Great course would recommend to everyone who is interested in advancing themselves” – Hannah from Workpower
“The best feature was identifying different behaviour styles” – Isabella from City of Cockburn
“I enjoyed the group work and class discussion” – Marc from City of Cockburn
“The best part of this course was the ability to interact and role play whilst discussing scenarios” – Sandra
“The questionnaires were my favourite part of this course and all the practical examples” – Jessica from Technology for Ageing and Disability WA
“A clear presentation of core skills” – Cabaal from Department of Health
“I now have a better understanding of what emotional intelligence is” – Kirsty from P&N Bank
“Very interactive and great facilitation that led to self-awareness” – Suma from P&N Bank
“The best part of this course was distinguishing what’s considered above and below the line and becoming self-aware” – Sarah from Department of Health
“My favourite part of this course was the specific strategies for feedback. Also, how to be assertive with courage and consideration” – Sharelle from Department of Health
“A variety of activities and learning styles including group, pair and individual work. Accompanied by helpful videos” – David Department of Health
“The best part of this course was finding the techniques to hear customers without taking it personally” – Sarah from Vicinity Centres
“Interactive, easy to understand content and clear in hot to implement into life and work” – Katelyn from City of Cockburn
“The course was customised to our needs and the participation made the results sink in” – Tegan from Public Transport Authority
“Small group size made me feel safe and encouraged” – Lisa from Public Transport Authority
“The best feature was learning and understanding different personalities coupled with how to engage and manage different behaviours” – Chloe from City of Armadale
Most of our courses are delivered in a hybrid format, allowing you to attend either in person at our Perth CBD training centre or online via Zoom. You’ll receive the same course content, learning materials, and facilitator support regardless of how you choose to participate.