Emotional Intelligence Training

Develop Your Emotional Intelligence

 

Overview

The latest research highlights the importance of emotional intelligence as the single most effective business skill in these changing times. Managing your emotions effectively enables you to be more productive and positive and to interact with others more constructively.

Content

Introduction

  • The context of the program
  • Learning outcomes and objectives
      

What Is emotional intelligence?

  • Define emotional intelligence
  • Recognise behaviours associated with high and low emotional intelligence
  • The biological basis for emotional intelligence
  • How emotions drive conscious and unconscious behaviour
  • Understand needs and fears
  • The four competencies of emotional intelligence

Building emotional intelligence skills; the “how to”

  • Identify and name emotions, identities and the role they play
  • Build empathy
  • Reduce reactive responses
  • Move ‘below the line’ behaviours to ‘above the line’ behaviours

Stop the drama, do the work

  • The danger of a drama triangle
  • Step out of a drama triangle
  • Create a buffer when it gets personal
     

Putting it into practice

  • Action planning

  

Learning outcomes:

  • Define emotional intelligence
  • Understand emotional Intelligence competencies and how they enhance workplace and personal relationships
  • Have an increased understanding of self and others
  • Use techniques to build EI competencies.

   

Prerequisite

This course requires no previous experience

  

Course duration

1 day

Investment

$550+GST per person

Includes:

  • Experienced facilitator
  • Interactive, practical and hands on learning
  • Small groups for maximum impact
  • Take home resource workbook
  • Post course Coach Line
  • Post course follow up
  • Certificate of Attendance for participants
  • Morning & afternoon refreshments
  • Delicious cafe lunch

 

Enjoy Real People, Real Conversations, Real Results 

 

Further development

Communication & Interpersonal Skills

1:2:1 Coaching

 

   

  

   

When

15 January 2019 (One day)
11 February 2019 (One day)
15 March 2019 (One day)
16 April 2019 (One day)
21 May 2019 (One day)
17 June 2019 (One day)
18 July 2019 (One day)
19 August 2019 (One day)
20 September 2019 (One day)
24 October 2019 (One day)
19 November 2019 (One day)
16 December 2019 (One day)