Management Courses Perth

Managing People and Performance

Overview

During this management course in Perth, participants will learn the strategies to manage employee performance effectively and better understand the principles surrounding people management.

This management course also aims to give managers the knowledge and confidence to build stronger working relationships with their team. This includes methods of improving team communication, handling constructive feedback conversations and setting clear expectations to create a proactive work environment to strive towards the goal of increased co-operation and productivity.

To book or learn more about this course, contact our friendly team on 08 9218 9059

    

Content

Introduction: the performance process   

  • What’s the difference between performance development and performance management?
  • Role of a manager in the performance cycle
  • Identifying your management style
               

Monitoring and measuring performance

  • Methods of monitoring performance
  • Setting clear goals and creating individual key performance indicators (KPI’s)
  • Linking individual performance outcomes to organisational strategic and operational plans
  • Formal versus informal reviews/appraisals
  • Motivating teams to achieve more
  • Recognising and rewarding performance excellence
            

Communication for effective management 

  • Identifying different behaviour styles (DiSC)
  • Building interpersonal skills
  • Using assertive communication for clear conversations
  • Delegation and negotiation methods
  • Improve workplace communication
            

Dealing with performance issues

  • Understand your legal obligations
  • Factors that may inhibit performance
  • Managing substandard performance and differences in teams
  • Create a safe and positive work environment, free from high risk behaviours
       

Feedback

  • Feedback steps
  • Promote the organisation’s employee relations policies and procedures
  • Coaching as a manager
  • Provide fair and constructive feedback to mobilise others to action

Putting it into practice

  • Action planning

  

Learning outcomes

  • Have a clear understanding of the responsibilities for managing people
  • Recognise the link between organisational strategy and performance appraisals
  • Use different management styles to achieve performance
  • Adapt your management and communication styles to different people and situations
  • Identify motivators and de-motivators for your team members
  • Managing through empowering others
  • Recognise performance problems that warrant immediate intervention
  • Provide constructive feedback
  • Improve the quality and effectiveness of your workplace conversations
  • Understand when to use different negotiation behaviours
  • Manage formal performance processes
  • Develop a plan for employee or team performance management.

      

Prerequisite

This course is recommended for supervisors and managers.
  

Course duration

2 days

Investment

$990+GST per person

Includes:

  • Experienced facilitator
  • Interactive, practical and hands on learning
  • Small groups for maximum impact
  • Take home resource workbook
  • Post course Coach Line
  • Post course follow up
  • Certificate of Attendance for participants
  • Morning & afternoon refreshments
  • Delicious cafe lunch

 

Enjoy Real People, Real Conversations, Real Results 


  

Further development

Strategic Planning & Execution

Leading and Managing Change

Coaching Skills for Supervisors and Managers

  

  

When

21 November 2019 (Two days)
17 December 2019 (Two days)
23 January 2020 (Two days)
17 February 2020 (Two days)
23 March 2020 (Two days)
21 April 2020 (Two days)
27 May 2020 (Two days)
22 June 2020 (Two days)
21 July 2020 (Two days)
20 August 2020 (Two days)
16 September 2020 (Two days)
19 October 2020 (Two days)
18 November 2020 (Two days)
16 December 2020 (Two days)