Telephone Techniques

A person seated whilst on the telephone, smiling.
Our half-day workshop enables you to understand how the use of the telephone impacts customer relationships.  Acquire the skills and techniques needed to provide telephone service excellence. Enhance and fine-tune your skills to build a positive rapport and reputation with your customers.

Course price includes:

  • Perth’s best facilitators and coaches at Perth’s best CBD training centre
  • Interactive, practical and hands on learning with small groups for maximum impact
  • Free help desk support after your training
  • Take-home resource workbook
  • Refreshments
  • Certificate of Attendance
  • Our 100% quality guarantee
  • Virtual option available

$430 + GSTper person


Half Day


Contact us for more information