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Home / Dealing with Difficult Customers
Course price includes:
$410 + GSTper person
This course requires no previous training or experience.
“Helped me understand what I need to achieve to provide better customer service” Kim from Department of Education Services
“Answered my questions and gave me knowledge” Karen from DMIRS
“The best feature of this course is the practical application of this information to both work and personal life” Felicity from DMIRS
“The tools and methods given for dealing with difficult conversations were the best part of this course” Jodie from DMIRS
“Excellent presentation and useful tools” Yvonne from DMIRS
“Gained another viewpoint and model on handling difficult customers” Peter from DMIRS
“Trainer made the course fun and engaging” Robyn from DMIRS
“Gained a better understanding on how to handle difficult customers” Alan from DMIRS
“The best feature of this course was working with others” Donna from DMIRS
“Direct and to the point” Craig from DMIRS
“Best part of this course was the examples of key notes” Graham from City of Subiaco
“Now have access to a good skill set” Jeff from Department of Justice
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ATI-Mirage acknowledges the Whadjuk Nyoongar people as the Traditional Owners of the lands and waters where Perth city is situated today, and pay our respect to Elders past and present.
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