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Continuous Process Improvement

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Continuous Process Improvement

$625 + GSTper person

In Person

Location: Level 1 Cloisters, 863 Hay Street, Perth WA 6000
Time: 8:30 am to 3:30 pm
Duration: 1 Day

Join in-person at our vibrant Perth CBD training centre. Lunch and refreshments are provided for all in-person attendees. Our training centre is centrally located and easily accessible by public transport.

Course Overview

Course Overview

This 1-day process improvement course in Perth will enable you to use a range of process/business improvement methodologies to improve your workflow. With the pace of change currently occurring and the need to remain competitive, this course will help you to continuously identify and implement effective process improvements. This course will also assist you monitor the change to your organisation

Dates

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Course Information

Course Content

Without an effective strategy for Continuous Process Improvement (CPI) within your business or team, you run the risk of productivity lagging in today’s fast paced work environment. Every organisation must strive to improve its services, products, and internal processes to maximise real value for all stakeholders.

This course describes the performance outcomes, skills and knowledge required to implement business improvement systems and processes. Emphasis is on using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further ongoing improvements.

Introduction

  • Core Objectives
  • Responsiblity vs Blame

Benefits of Continuous Process Improvement

  • Understanding organisational objectives and encouraging employees to participate in continuous improvement
  • The importance of CPI for products and services, work environment and teamwork and the client experience

Continuous Process Improvement Methodologies

  • Understanding the value of different CPI methodologies
  • Outlining the frameworks of different CPI mythologies: – Kaizen, Total Quality Management, Lean, Six Sigma, Benchmarking and PDSA.

End to End Continuous Process Improvement

  • Step 1: PLAN – Plan a change by examining the customer value, goal-orientation strategy, brainstorming, waste walk, process flow and mapping
  • Step 2: DO – Implement the plan using a variety of strategies for quick fixes and bigger challenges
  • Step 3: STUDY – Monitor outcomes to test against the plan using dashboards, feedback and quality checking
  • Step 4: ACT/ADJUST – Integrate the learning outcomes gathered throughout the process and seek to standardise and make further improvements.

Putting it all together

  • Action planning

By the end of the workshop, participants will be able to:

  • Understand the benefits of continuous process improvement
  • Identify how your teams’ outputs contribute to the goals for the organisation
  • Use a range of process/business improvement methodologies to identify ways to change
  • Effectively communicate the proposed change and overcome change resistance
  • Monitor the change and report accordingly
  • Encourage your team to propose new process improvements

This course requires no previous training or experience.

” I appreciated Rambo’s introduction and lead into the course. There was clear intent behind the acknowledgement of country and mindfulness. The training provided knowledge that will allow me to apply a considered, systematic approach to aspects of continuous improvement.” – Katie from SERCO

” I will be able to have trust in my abilities to create a business case for my ideas instead of dismissing them for being small. Rambo is fantastic and I learn a lot from him each course I attend! Can’t wait attend more courses” – Demi from SERCO

” This course has given me the tools I need to convert my big ideas into something tangible. I can now clearly see how to reach a desired outcome.  Having these methodologies has significantly improved my confident in my ability to make this happen and I’m so excited to get started” – Kylie from City of Rockingham

“Ati mirage is the only training provider I recommended without even knowing what the course is” – Kaelan from Dept. of Mines, Petroleum and Exploration

“The course was very interesting and very formative in regard to process improvement. The training would help me with implementation of what I have learned in the course today” – Michael from HSS

“Well-presented course with great expertise and relevant examples provided. This course provided plenty of tools and resources to implement.” – Aidan from Dept of Communities

“The course was very interesting and very informative in regard to process improvement. The training would help me with implementation of what I have learned in the course today” – Michael from HSS

“The best part of this course was working on the process map” – Ursula from Department of Communities

“Enjoyed instigating group discussions and talking about ideas” – Darcy from Department of Communities

“Worked through real life examples” – Lily from Department of Communities

“Course aims could be related to problems specific to me” – Kristina from Department of Primary Industries and Regional Development

“Course was very informative, and information gained can be used in real life” – Donna from City of Kwinana

“The trainer had excellent knowledge of the subject” – Alycia from Department of Communities

FAQs

What courses should I attend after Continuous Process Improvement