Business Writing Course

Introduction to Business Writing

Fundamentals & principles to write more professionally



The ability to express yourself clearly in writing is one of the most important skills in business. Effective business writing has the ability to inform, persuade and influence others in positive ways.  This workshop will help you learn to write documents that are:

  • easy to understand,
  • well-structured and;
  • creates a positive impact on the reader.

Get the most out of this workshop by bringing samples of letters, memos or e-mails from your workplace to apply your learning.




  • Setting the context
  • Learning outcomes
  • Personal objectives

Effective business writing

  • What is effective business writing?
  • Current trends in business writing
  • The writing process

The planning stage

  • The planning process
  • Identify your purpose, outcomes and audience
  • Collate document content using a variety of techniques

The writing stage

  • Structure your document for impact and clarity
  • The writing process
  • Short business documents - letters, emails and memos
  • Dealing with writer's block

Editing and proofreading

  • Proofreading and editing
  • Editing using the 4C approach
  • Plain English


Tips for writing other documents

  • Writing reports
  • Writing for the internet
  • Putting it into practice


What's next?

  • Application of learning back at work
  • References and further reading



Learning outcomes

  • Understand how writing trends have changed
  • Understand how these trends affect business writing today
  • Write appropriately for your audience
  • Plan the structure of a document to ensure correct information flow
  • Adjust your writing style to suit the requirements of the topic and the reader
  • Plan, organise and structure written communications using appropriate formats and language
  • Present written communications in styles and to the standards required by the workplace
  • Understand conventions and considerations for writing a range of business documents
  • Review and proofread your documents



This program requires no previous experience or training.


Course duration

1 day



$550+GST per person


  • Experienced facilitator
  • Interactive, practical and hands on learning
  • Small groups for maximum impact
  • Take home resource workbook
  • Post course Coach Line
  • Post course follow up
  • Certificate of Attendance for participants
  • Morning & afternoon refreshments
  • Delicious cafe lunch


Enjoy Real People, Real Conversations, Real Results 


Further development

Certificate IV Business Administration

Microsoft Word Dynamic Documents

Writing Reports & Business Cases



22 January 2019 (One day)
12 February 2019 (One day)
13 March 2019 (One day)
18 April 2019 (One day)
13 May 2019 (One day)
11 June 2019 (One day)
17 July 2019 (One day)
12 August 2019 (One day)
16 September 2019 (One day)
18 October 2019 (One day)
12 November 2019 (One day)
16 December 2019 (One day)