Minute taking is a critical part of the business meeting process that can help save time, money and sometimes reputation. The course consists of theoretical and practical activities to promote learning.

Introduction

• Introduction
• Housekeeping
• Objectives

Before the meeting

• Types of minutes for different types of meetings
• Preparing outcome driven agendas

Role of the minute taker

• Responsibilities of the minute taker
• Active participant or active listener

During the meeting – taking minutes

• What to include and remaining objective
• Writing in plain English and being brief with your notes
• Digital tools available for capturing the minutes
• Creating and using templates for minute taking

After the meeting

• Prepare the draft minutes
• Circulate the draft minutes and request input from all participants
• Distribute the final minutes
• Keep copies of the final minutes

Putting it all together

• Actions