Delegation is often a challenging skill for a manager to master, and it can be learned. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organisation.

Introduction

• Welcome
• Objectives

Delegation foundation principles

• Defining delegation
• Purpose of delegation
• Advantages and disadvantages of delegation
• Why people don’t delegate

Delegation preparation

• Levels of delegation – how much information to provide
• Guidelines for success
• Lateral delegation
• Choosing the right person

Work allocation

• The delegation meeting, setting expectations
• Monitoring delegated work
• Providing effective feedback – when expectations fall short

Putting it all together

• Action Planning