“This course has provided me with options and tools to make the difference with myself and others. My experience was absolutely a pleasure. I was exposed to others’ mind sets and thinking which got me thinking out of the box and on a broader scale.” – Michelle from Western Power

“Great course, very useful and engaging! This course would give me confidence in providing feedback to my peers and implementing the GAP analysis” – Rachel from HSS

“It was a very informative class and the facilitator made it very interactive and fun. This course would help me be more prepared for tough conversations at work” – Sasha from Cat Haven

“The facilitator was engaging and customised the lesson to suit our specific needs. It was a lovely experience learning new skills for my role and discussing with others. Now I have the skills and knowledge to be an effective and supportive team leader”– Sam from Department of Communities

“I learnt more skills to help me become an inspiring and effective supervisor” –Sam from City of Cockburn

“This course will help in developing my key supervisory skills” – Frazer from NRW Civil and Mining

“Great engagement between participants and the trainer always related everything back to our objective” – Blake from City of Cockburn

“I enjoyed learning different approaches to dealing with staff” – Adam from City of Stirling

“Lots of good information about various tools to help talk to people” – Luke from City of Cockburn

“An engaging and interactive way to learn management skills” Lauren from Public Trustee

“The best feature of this course was learning about building relationships with workers” – Ray from City of Cockburn

“I enjoyed learning about the difference between power and influence” – Alanna from WA Cutting Services

“Enjoyed the explanations about DiSC” – Angela from City of Cockburn

“Creating smart goals was the best part of this course” – Tawanda

“Received direct help and valuable feedback for our organisation, coupled with how to apply it” – Tapuae from City of Cockburn

“Gave me an understanding of why I face challenges with employees” – Belinda

“A great space to think about applying models to work examples” – Ellie from Knowmore Legal Service

“It was great that all interactions and information had an example to go with them” – Kate from DMIRS

“Provided various models for dealing with work situations and efficient tools for supervisors” – David from NRW Civil and Mining

“Gave me ideas on how to better approach workers” – Lee from NRW Civil and Mining