3 Tips to create a great team culture


Culture can be created by choice. So start by deciding what culture you want to create in your workplace. Get this right and you can have the best team, increased staff retention and happier customers. This can lead to organisational growth.

So, the question we need to ask is “how do we create the right culture?” While you might have some initial ideas, culture-building is a team effort, and should be treated as a team effort.

So where do we start?

Here are our top 3 starting points for developing your team culture.


1. Start with “why” in everything you do

As Simon Sinek explains in his book “Start With Why” – it’s not enough these days to only know what you do and how you do it. People are motivated by why you do it. Values form the basis for understanding the core business beliefs and passion. So, use this as a starting point for getting to your why.
With your team collaboratively create a why statement. Ask them: What are our values and what are we passionate about? Why does the business exist? Why is our team important to the business? Why do you enjoy working in the team?
Having a clear why statement provides an intrinsic call to action and provides purpose to the organisation’s services. It’s human nature to want to feel part of something bigger with a sense of community. The why statement acts as an anchor, stabilising a team to focus on a greater commitment.


2. Give employees time to recharge and de-stress

As culture is created by choice, be aware of the choices you’re making and how they influence your team. If you have a habit of working long hours, never taking a lunch break and operating under stressful conditions this will flow on to the team.
Working long hours and rarely taking breaks may boost results in the short-term but can be damaging in the long-term.  Stress in teams creates a negative environment leading to employees growing sick, tired, and unmotivated.
Establish ways to create intrinsic incentives and other creative solutions to let employees recharge and renew their creativity. For example, ensure each staff member steps away from their desk to take a lunch break. Or hold meditation sessions in the boardroom on a Friday. It’s even more common now for organisations to allow employees to work from home or flex their hours outside of the 9 to 5. By giving employees more flexibility and an environment to recharge you’ll likely find better work results with the team achieving more. Not only does it help the success of the organisation, but it is also the organisation’s responsibility to look after its employees!


3. Give everyone the opportunity to work directly with customers.

To truly develop a great team culture means understanding the impact each position has on the customer – the reason your business exists! This needs to be experienced to be understood. Provide the opportunity for team members to work on the front line for a day or two. Getting direct lived experience with customers provides insight as to how the team member’s work impacts customer service levels.

Learning how to better serve your customers connects directly with accountability in teams. It increases collective knowledge and allows the opportunity to address the biggest pain points. When everyone works together to provide better service it leads to a positive team culture of responsibility, to be the best they can be.


Team culture is something to nurture, internally and externally. Think through all efforts to influence and grow your team culture. If the strategy considers both the happiness of your employees and your customers, then you are on the right track.


We at ATI-Mirage can help. Join us for our next workshops:

Ignite! Leadership Program for Middle Managers

Supervisor Toolkit

Managing People and Performance

Simplify your day with these 4 Office 365 apps!

As well as the tools like Excel and Word that you already know and use, Office 365 has a wealth of great apps to help you and your team every day. Simplify your day and processes with these tools and get the work done easily. No matter what device you’re on, you can be productive from anywhere. and you can collaborate with your team in an intuitive and effective way.


Here are 4 applications that will make your professional and personal life easier


1. Microsoft Planner

Teamwork has never been this easy! With this very intuitive application, create a plan, and quickly start assigning tasks to organise your team.  Tasks can be broken down into sub-tasks by using checklists.  The in-built dashboard shows the progress of your plan in a graphical view.


Tip: Use labels to organise your tasks by amount of effort, “quick tasks”, ‘medium effort”, “high effort”. You can easily pick a task from the “quick task” list if you have a spare 15min!


2. Microsoft To Do

Use this clear interface to set up tasks with a due date, reminder, notes and sharing files with colleagues, family or friends. Accomplish what’s meaningful for you by setting daily goals with My Day. This intelligent feature will give you personalized suggestions to update your to-do list.


Tip: To avoid stress, break tasks down into simple steps, with due dates and reminders to keep you on track! Connect Microsoft To Do with Outlook and Cortana and stay organised at work, home and on the go.


3. Microsoft Forms

MS Forms will be a huge help when you need to create surveys, polls, or quizzes. Create Surveys to collect feedback, measure employee or customer satisfaction and organize team events. Build quizzes to evaluate your inducted employees or student knowledge, determine their progress and focus on topics that need improvement. Forms also allow you to assign points with automatic grading. Use the polls to find out where the team should meet or what team building activity to organise.


Tip: You have just sent out your survey and start getting responses, but how do you analyse them? Simply click on “Responses tab” and get visual representations of all the answers, making it very easy to understand! Best of all, you can export your data to Excel for an in-depth analysis!


4. Microsoft Power Automate

Boost your productivity with Power Automate by automating business processes for the entire company.  Power Automate allows for the linking of various applications to facilitate the flow of information.  For example, you can set up Power Automate to create a routine for document approval, or add an entry to a SharePoint list when a Tweet with a specific hashtag is posted.


Tip:  Use the Power Automate templates to quickly get started, there are templates which link a large number of applications, you will probably find the one you want with a quick search.


Learn more about these amazing features at our Free Breakfast Seminar on 19th March.


We at ATI-Mirage can help. Join us for our next workshops:

Collaborate with Office 365

Microsoft Power Automate

Microsoft PowerApps

Microsoft Teams

Microsoft OneNote Paperless Office

Microsoft Power Business Intelligent (BI)